I’ve played a bit with AI (Gemini and ChatGPT) and had both some fun and useful “conversations.” Among the fun uses, I had it explain some complicated astronomy research to me as if I was in the 5th grade. I can’t tell you if it was accurate, but it sure made sense and only took 20 seconds to produce! A more useful conversation helped me analyze the difference between taking social security at 62 versus 70 and how long I would have to live to make taking it later to be the better deal. It kept me asking questions on all sorts of possible scenarios I might experience in order to help me make a decision (side note: I didn’t make one!).
If you have used AI you have probably noticed a couple of common features in AI responses:
- There are no dumb questions. AI chatbots tend to treat your question as a good question worthy of serious attention. “That is a great question, here’s how I would answer it.” “I think you are on the right track with your thinking.” You know, it is nice to hear that your thought is serious, nice, smart, and on the right track. You can be fairly sure the bot won’t shame you.
- There will be an invitation at the end to keep the conversation going. “Would you like me to explore xyz to add to your question or research?” Since there is always more to know, the bot is likely to invite you to continue the conversation.
AI and Mental Health
Based on my anecdotal evidence, more people are using AI to ask personal questions about their mental health and relationship challenges. Some are even asking it to be a second opinion to their physicians and counselors. I can imagine the answers they are getting are probably more consistently empathic, validating, and detailed than what they might get from their therapists. Now, I’m not saying the answers will be better, that the connection they have is as good as flesh and blood, but it would be foolish to say that human therapists will always be better. And some of the examples of responses I have seen have been good!
But I have a serious concern when it comes to use of AI to help people with Obsessive Compulsive Disorder. In my opinion, use of AI to answer obsessional questions is likely to make OCD symptoms worse, not better.
Here’s why:
People with OCD tend to struggle with a search for certainty. They experience repeated unwanted intrusive thoughts and fears, often in the form of “what if” questions. What if I have committed the unpardonable sin? What if I hurt my co-worker’s feelings? What if I accidently gave someone else an illness? What if I forgot to turn the stove off? Most humans I know have had some of these “What if” questions but the difference for those with OCD is how incessant and demanding the questions are. Understandably, you would want to resolve such painful questions. To do so you might to give an answer that would provide some certainty on the matter. This is better known as reassurance seeking. If my spouse or friend tells me not to worry, I might feel better momentarily. If I wash my hands again, I feel better for a bit. If I pray more or double check with the person I thought I hurt, I feel a bit better. The problem is…the feeling doesn’t last and the intrusive negative thought returns with a vengance.
Treatment for OCD often include medications like Zoloft but also require a form of Cognitive-Behavioral Therapy where the person no longer tries to dialogue and engage with the intrusive thought. Read here my brief synopsis of what recovery from chronic anxiety looks like.
So why would engaging AI to help resolve OCD make the symptoms worse?
First, it will likely tell you that your question has merit and is important. And certainly it feels that way!
Second, it then tries to give you an answer (reassurance, information, etc). Just what you were looking for.
Finally, it offers you ways to keep exploring and engaging answers to your obsessional questions.
In the end, it is just a faster more persistent tool to try to get certainty, but certainty is not achievable and won’t ever solve our what if fears.
Could AI help if I don’t have a therapist?
Ultimately, I think human to human contact and presence is what we are designed for. Try to find a therapist who has some experience with OCD. Given telehealth options, there will be quality therapists who can support your recovery. However, If you are someone who has tried to use AI to help you manage anxiety and are still hoping AI can help, consider asking a different set of questions, like
- Can you help me make a list of 20 things I can do to pivot away from intrusive and unwanted thoughts?
- Can you help me develop a chart to illustrate the progress I’m making to avoid engaging obsessions and compulsions for the next month?
- Can you find for me high quality books, apps, and websites that might help me better understand and treat my OCD?








